Privacy policy

Last updated: June 27, 2026

Welcome to PEXABOOT. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make a purchase from our Shopify store, in compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

1. Information We Collect

We collect information necessary to process your orders, improve your shopping experience, and communicate with you.

  • Personal Identification Information: When you make a purchase or create an account, we collect your name, shipping address, billing address, phone number, and email address.

  • Payment Information: Payment processing is handled securely through our third-party payment gateways. We do not store your raw credit/debit card details or UPI credentials on our servers.

  • Device and Technical Data: We automatically collect certain information about your device when you visit our site, including your IP address, browser type, time zone, and information about how you interact with our store.

2. How We Use Information

We use the information we collect for the following lawful purposes:

  • To fulfill, process, and ship your orders.

  • To communicate with you regarding order confirmations, updates, and customer support.

  • To screen our orders for potential risk or fraud.

  • To provide you with targeted marketing, product updates, and promotional offers (where you have consented to receive them).

  • To comply with applicable Indian legal obligations and tax requirements.

3. Cookies

Our store uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to recognize your browser, remember items in your shopping cart, and understand how you use our website.

You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features of our store.

4. Third-Party Services

We share your information with trusted third-party service providers to help us run our business effectively:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information on Shopify’s official Privacy Policy page.

  • Payment & Logistics Providers: We share necessary delivery details with courier partners to ship your products, and transaction data with secure, RBI-authorized payment gateways to process your payments.

  • Analytics & Advertising: We may use tools like Google Analytics to understand how our customers navigate the site and to optimize our advertising campaigns.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures—including SSL encryption technology—to protect your personal data against unauthorized access, loss, or alteration. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

Under Indian data protection laws, you have specific rights regarding your personal data:

  • Right to Access and Correction: You have the right to request a copy of the personal data we hold about you or ask us to correct or update inaccurate information.

  • Right to Erasure: You can request that we delete your personal data, subject to legal or contractual obligations that require us to retain it (such as tax records or order history).

  • Right to Withdraw Consent: Where you have given consent for marketing or data processing, you have the right to withdraw that consent at any time.

7. Contact Information

If you have any questions about this Privacy Policy, wish to exercise any of your rights, or have a grievance regarding your data, please contact our Data Grievance Officer at:

  • Brand Name: PEXABOOT

  • Email: pexaboot@gmail.com